We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. Import charges and taxes are buyers responsibility. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good Super very good quality
And the service is soo good you guys, my dress came in less than 3 weeks. Hands down the best.
I was very happy with costumer service and the dress is high quality. It is true to size and was very happy with the quality of the dress.Would order again.
Order the dress !!. The fabric is thick and beautifull and just as stylish as the picture. A perfect custum made fit !! you will impress everybody ..
Custom-made dress, Im really happy with my purchase, it is superb! I highly recommend this store.
It is the most comfortable and cute dress. The perfect size !!!
I was hesitant to buy over the internet because of fit issues, but the dress looked beautiful on me. Thanks for your speedy deliver too.
I ordered this dress in pink. It arrived before the scheduled date and I was in awe. It is exactly as shown. Love, love, love this dress. The quality is as good as the dresses I tried on in the stores. I will post photos of me in the dress after my wedding day.
Wow the dress was amazing it got here on time.It fitted perfect I was so excited we all had tears of joy and I really want to thank you guys.
The dress is simply gorgeous . Perfect as pictured . I am very satisfied. The measures are exactly the same as I needed. I recommend.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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